Data Collection Policy | Sahodari LLP

1. Information We Collect

To provide our services effectively, we collect the following information from our users:

From Service Providers:

Mobile Number
Name
Service Provider Category
Services Provided
Current Location (updated as per provider's location changes)

From Service Seekers:

Mobile Number
Name
Service Category
Service Opted
Current Location

2. How We Use Your Information

The information we collect is used exclusively for the following purposes:

To facilitate connections between service providers and seekers
To enable location-based matching within a 15 km radius
To verify user identities and maintain service quality
To process payments for our platform services
To communicate important service updates

Note: We do not use your personal information for marketing purposes, nor do we share it with third parties for their marketing purposes.

3. Data Sharing Between Users

To complete service transactions, we share the following information between matched service providers and seekers:

Shared with Service Providers:

Seeker's Mobile Number
Seeker's Name
Service Category Requested
Seeker's Location

Shared with Service Seekers:

Provider's Mobile Number
Provider's Name
Service Provider Category
Provider's Location

Consent-Based Sharing: By using our platform, both service providers and seekers explicitly consent to this data sharing necessary for completing service transactions. Contact details are shared only after explicit consent from both parties.

4. Third-Party Data Sharing

We are committed to protecting your privacy and do not sell, trade, or rent your personal information to third parties for their marketing or commercial purposes.

Legal Exceptions: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that:

Limitation of Liability for Data Breaches: While we take reasonable precautions to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

In the event of a data breach or unauthorized access to our systems, SAHODARI LLP shall not be held responsible for any damages, losses, or consequences resulting from such security incidents. By using our services, you acknowledge and accept this inherent risk.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Active user data is retained while your account remains active
Inactive accounts may be deleted after 24 months of inactivity
You may request account deletion at any time, which will remove your personal data from our active systems

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You can request details of the personal information we hold about you
Correction: You can update your personal information through our WhatsApp interface
Deletion: You can request deletion of your account and associated data at any time
Withdrawal of Consent: You can withdraw consent for data processing by deleting your account

8. Changes to This Policy

We may update this Data Collection Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Your continued use of our services after any modifications to this policy constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Data Collection Policy or our data practices, please contact us at:

SAHODARI LLP
NASPUR, MANCHERIAL, TELANGANA
ccare@sahodari.in
WhatsApp: +91 91331 14649